Metrics Marketing Group is a leading analytics-driven, database marketing and interactive services firm. We're the authority on low-risk, high-return customer acquisition, conversion and retention services. All through the power of information intelligence.

Metrics Marketing Group is nationally recognized for translating data into rich customer insights that uncover new opportunities for our clients. We dig deep, plan smart, create fast and execute flawlessly to build their bottom line.

The Implementation Consultant is a hybrid business and technical consultant that works alongside our new clients and partners as they transition into ExactTarget's software system. Responsibilities include: technical, marketing and business related requirements gathering as well as the effective management of a cross functional services team and successful solution rollout. The successful candidate will have a strong understanding of marketing and associated business processes as well as experience in managing a technical engagement from inception through final deployment.

Responsibilities

• Lead consultative engagements with marketing focused business teams to define and implement their technical and business related communication needs.
• Present solution focused summaries of the ExactTarget architecture and integration capabilities
• Provide product and subject matter expertise to the client
• Deliver an actionable framework that aligns the client's business needs to that of the ExactTarget Solution
• Author detailed functional specifications documentation
• Manage multiple client engagements and the associated team members – maintaining 80% chargeability rate
• Provide Q&A via creation and execution of configuration test plans
• Identify project issues / risks and present alternatives to alleviate or resolve
• Ability to explain technical details to a variety of audiences
• Promote customer advocacy and reference-ability

Interested applicants should send their resume and cover letter to careers@metricsmarketing.com