Metrics Marketing Group is a leading analytics-driven, database marketing and interactive services firm. We're the authority on low-risk, high-return customer acquisition, conversion and retention services. All through the power of information intelligence.

Metrics Marketing Group is nationally recognized for translating data into rich customer insights that uncover new opportunities for our clients. We dig deep, plan smart, create fast and execute flawlessly to build their bottom line.

Professional Services Consultants that are allocated to lead client projects, programs or client training. The primary responsibility of a PMO Consultant involves leading and executing project related work. PMO Consultants serve as the owner of a project, program or training engagement, as well as the owner of the client relationship as it relates to the execution of the work effort. PMO Consultants are expected to leverage ExactTarget application and feature knowledge, and business and marketing domain expertise, in combination with the expertise of an ExactTarget cross functional team to achieve success. Overall, a PMO Consultant is looked to as both a source of leadership and a resource of ExactTarget, providing various types of project execution to satisfy our clients and performing various other ad-hoc activities in support of our growing Services organization. The work environment is fast paced and deadline focused. A successful Consultant in the PMO operates efficiently in a fast paced and demanding environment, maintains composure, demonstrates leadership through maturity and communicates in an exemplary manner.

Responsibilities

• Lead and/or provide support to client Services engagements, to include projects, programs or client training.
• Play a key role in/manage a client relationship. Work closely with the client on a daily basis to ensure project progress and maintain constant open communication.
• Overall responsibility for project's success.
• Review and analyze project scope.
• Create program charter, project plan, timeline, schedules, etc.
• Review client-side dependencies and timeline.
• Schedule and lead client meetings.
• Assemble and lead appropriate cross functional teams.
• As necessary, lead geographically-dispersed virtual teams.
• Lead and participate in internal knowledge transfer.
• Communicate regularly with client to include status meetings and quarterly business reviews.
• Identify issues and escalate to the necessary and appropriate team members and stakeholders.
• Track progress against the project plan and timeline.
• Track and review individual and project team utilization.
• Identify project risks and gaps in requirements.
• Facilitate and resolve client concerns.
• Manage client expectations.
• Lead and effectively manage discussions with mid-to-upper level corporate executives
• Owner of overall project tasks and deliverables.
• Provide content expertise in the areas of the ExactTarget application and features, and business and marketing domain expertise.
• Prepare appropriate presentations, communication, status reports, and documentation as required on behalf of the client and as defined by the PMO Governance team.

Interested applicants should send their resume and cover letter to careers@metricsmarketing.com